Terms of service

Terms of Service

Welcome to The Coco Brothers. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • The website www.thecocobrothers.com and all its services are operated by The Coco Brothers.

  • By accessing or using our website, you agree to abide by these Terms of Service and any other policies referenced herein.

2. Product Information

  • All products listed on our website are organic fertilizers, pest control solutions, and disease management products for coconut and tender coconut trees.

  • We make every effort to provide accurate product descriptions, images, pricing, and availability, but minor errors may occur.

3. Orders & Payments

  • Orders can be placed through our website, WhatsApp, or email.

  • Payment must be completed via the available payment methods at the time of purchase.

  • We reserve the right to cancel or refuse orders for any reason, including payment issues or suspected fraudulent activity.

4. Shipping & Delivery

  • We ship products across India. Shipping times may vary depending on location.

  • Free shipping is available on prepaid orders above a certain value.

  • Once the order is dispatched, delivery timelines are estimated and may be subject to delays beyond our control.

5. Returns & Refunds

  • Due to the nature of our products, returns are not accepted once used or opened.

  • Damaged or defective products can be replaced free of cost if reported within 3 days of delivery.

  • For full details, refer to our Return & Refund Policy.

6. User Responsibilities

  • Customers agree to provide accurate information during purchase, including shipping address, phone number, and email.

  • Customers are responsible for safe handling and storage of products following the instructions provided.

  • The products are for agricultural use only and should not be consumed by humans or animals.

7. Limitation of Liability

  • The Coco Brothers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • We are not responsible for delays, damage, or loss caused by third-party shipping services.

8. Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is owned by The Coco Brothers and protected by copyright laws.

  • You may not reproduce, distribute, or use the content without prior written permission.

9. Privacy & Data Protection

  • Customer data collected on our website is used solely for processing orders and communication regarding products and services.

  • For more details, refer to our Privacy Policy.

10. Changes to Terms

  • We reserve the right to update or modify these terms at any time.

  • Continued use of the website after changes implies acceptance of the revised terms.

11. Contact Us

For any questions about our Terms of Service:
📞 WhatsApp: +91 73390 27844
📧 Email: info.cocobrothers@gmail.com

By using this website and purchasing products, you acknowledge that you have read, understood, and agree to these Terms of Service.